Catalogue 2019 - 2020

PHAR 520 Healthcare Communications



Course Description

Learners will explore effective communication methods for creating positive, therapeutic relationships. They will learn to apply written and verbal communication skills and behavioral interventions with diverse populations, including patients, families, and other healthcare providers. Learners will develop the ability to effectively interact with low literacy and non-English speaking patients. Cultural competence will be introduced to aid interactions and communications with patients possessing diverse values, beliefs, and behaviors. Skills in interviewing, active listening and empathy, assertiveness, and problem-solving will be emphasized.


Spring Only