Catalogue 2012 - 2013

MAN 640 Management and Conflict Resolution

Credits

3 cr.

Prerequisite

Graduate standing.

Course Description

This course provides an overview of the broad range of conflict situations that occur in organizations, including employee-relations issues. Key learning outcomes focus on conflict resolution processes including grievance procedures, alternative dispute resolution (ADR), and other conflict resolution strategies. Managerial practices and current trends are explored.